Effective date: October 21, 2024

Types of personal information collected

1. Device information: When you visit the website, we automatically collect specific information about your device, including:

Web browser type

IP address

Time zone

The part installed on the device Cookie information.

The webpage or product information you are viewing

The source website or search term that leads you to our website.

Your interaction with the website

2. Order Information: When you purchase or attempt to purchase products or services through our website, we will collect:

name

invoice address

Shipping address

Payment information (including credit card number, etc.)

Email address

phone number

3. ESG-related data: As an ESG promotion association, we may collect data related to the environment, society, and corporate governance for research, analysis, and reporting purposes.

Data collection method

We use the following technologies to collect information:

• Cookie: A data file placed on the device or computer, usually containing an anonymous unique identifier.


• Log file: Tracks operations on the website, collects data such as IP address and browser type.


• Network beacon, marker, and pixel: Electronic files used to record your browsing behavior on the website.

You can control and delete cookies through browser settings. Please note that disabling cookies may affect your ability to use certain functions on our website. For more information on managing cookies, please visit www.allaboutcookies.org .

Data collection and usage purpose

We collect and process your personal information for the following purposes:

• 1. Fulfilling the order: processing payment, arranging shipment, providing invoice and/or order confirmation.


• 2. Communicating with you: Providing customer service and support.


• 3. Improve service: Optimize our website and service offerings.


• 4. Marketing: Provide information or advertisements based on your preferences.


• 5. Risk Management: Screen orders to prevent potential risks or fraud.


• 6. ESG Research and Analysis: Conduct research and analysis related to environmental, social, and corporate governance.


• 7. Event Management: Organizing and managing ESG-related activities, workshops, and training.


• 8. Legal Compliance: Fulfilling legal obligations and protecting our rights.

Data sharing

We may share your personal information with the following third parties:

• 1. Service Provider: Such as Shopify (our online store platform) and Google Analytics (website analysis tool).


• 2. Business Partner: Partners who assist us in providing services or conducting ESG research.


• 3. Legal requirements: According to legal requirements, court orders, or legitimate requests from government agencies.

You can visit the following website to learn how Shopify uses your personal information:https://www.shopify.com/legal/privacyRegarding the use of Google Analytics data, please visit: https://www.google.com/intl/zh-CN/policies/privacy/You can also https://tools.google.com/dlpage/gaoptout Choose to exit Google Analytics.

Cross-border data transfer

Due to our business scope covering the Guangdong Bay Area, your personal information may be transmitted between Hong Kong and mainland China. We promise to take appropriate security measures to protect your information and ensure compliance with relevant cross-border data transfer regulations.

Data security

We take appropriate technical and organizational measures to protect your personal information, preventing unauthorized access, use, or disclosure. These measures include but are not limited to:

• Uses encryption technology to protect data transmission and storage


• Implement access control mechanism


• Regular safety assessments and audits.


• Train employees on data protection.

Data retention

When you place an order through our website, we will keep your order information for record unless you request us to delete it.

Change

We may update this privacy policy from time to time due to changes in related practices or for other operational, legal, or regulatory reasons.

Contact us

If you want to learn more about our privacy practices, have any questions, or want to make a complaint, please contact us through the following methods: send an email to info@esggba.com.